The Whitstable School

I just want to say thank you for the excellent service you provided us to the Tate Modern in London yesterday.  The bus driver – Sean – was really nice and very helpful.

Thanks again – it made the trip so stress free!


Catherine Herbert

Had a fantastic coach trip with Steve – he was fantastic, really accommodating and kind, and got us to each destination on time. The service from Regent was excellent – very efficient and smooth. Thank you!

8th December 2018

Canterbury Christ Church University

We would like to take this opportunity to write and thank Sean, our driver, for going above and beyond the call of duty during our trip to Lille last week.

The return trip was problematic for reasons quite beyond our control – arising due to cancelled trains during the day on Eurostar.

Sean managed the situation very well, even though feelings were running very high.  When we received the news that our train had been postponed for a further 8 hours he took the initiative and organised a return by Ferry.

As you can imagine, our return time was significantly later than originally anticipated, but Sean made sure that everyone arrived to their respective homes safely.

We really appreciated him taking care of us so well.

7th December 2018

Siesta Crafts

We had an excellent night, thank you very much for the brilliant service!

8th December 2018

Centaur Coaches

Thank you so much for your very important part in this job, it is always a pleasure working with you, so I am delighted to pass on our clients comments.

“I just wanted to send a quick email to say a big thank you to you and the drivers on both Wednesday and Thursday. The event was a huge success and the drivers were really helpful and friendly so please pass on my thanks to them all”

Norman, Robert and Sean.

28th November 2018

35 Service

We would like to bring to your attention that we, Westgate on Sea Christmas Lights Switch On committee, recently held a vote in Westgate on Sea to find a Local Hero to switch on our Christmas Lights.

There were many names put forward with some great back stories.

We had to select a winner and we had 2 outstanding candidates. Mrs Ruth Shilling and Phil, the driver of your 35 bus service.

Eventually we decided to give the honour to Mrs Ruth Shilling but we felt that you should be aware of how much affection is felt for Phil. He is a star.

You should be very proud of Phil as an employee. He represents you in a very good light. He is kind, generous and very willing to help passengers not matter what their issues are.

BTW, Phil is aware that he was beaten to the post by Ruth as Ruth constantly reminds him !

Thank you

Ray Taylor

36 Service

Praising drivers on 36 bus route especially one on 18.53 last night from Herne Bay. Excellent with customers.

5th November 2018

Liam Guida

Our driver was absolutely brilliant could not compliment him enough! Well done regents.

3rd November 2018

Ana Eastwood

Great service, pleasant and professional driver, clean and comfortable coach. Top rating.

29th October 2018

Jack Mattin

It was great! George was the driver and he was very helpful.

Will book again in the future.

27th October 2018


Sue Harvey

I wanted to thank your driver who drives the bus through Waltham around 4/5pm. On several occasions my friends and I have been horse riding through the village and your driver is always courteous – pulling over, stopping and really important waits until we have all passed and got a distance away before starting up his engine. He is always polite and patient. So good to see a professionai driver who understands and is respectful of other road users. Thank you.

David Bowley

A perfect day thanks to having a comfortable coach with an understanding driver whose standard of driving was first class.

19th October 2018

Thanet South Girl Guise

Many thanks for your super service and lovely drivers.

13th October 2018


Your great super service.

14th October 2018

Mandeep Bains

Great service, on time and very nice coach.  I will be using your services again.

11th & 14th October 2018

St Edmunds School

Please could you pass on my thanks to Sean for a splendid journey to and from the Tower of London today.

He was an excellent driver but it was not just that… his thoughtfulness in driving close to the kerb to allow the children to board safely; his health and safety messages at the beginning; his local knowledge to avoid the queues and his patience with the inevitable delays and London traffic… all of this made our day so much more pleasurable and the whole trip was stress-free and happy.

The children loved him and we will certainly request that he drives our coaches again in future.  Please tell him that he is a star

10th October 2018

Kent School of English

Just a brief one to thank you for the service at the weekend with the delivery of the Jose Arnauda group from Luton to Bookers.

The group and the driver seemed to develop a very good relationship, and everyone was in really good spirits on their arrival. (Not an everyday event when you’ve landed at Luton!)

The group asked if the same driver was available for their departure, and I told them that that was beyond my control, but either way, a real commendation for your man.

24th September 2018

Jacquie Edwards

Peter was lovely polite, professional and a credit to your company.

7th September 2018

Nick Parker

Coach was on time and  driver was very friendly and helpful and  quickly took us to airport.

30th August 2018

Lee Eamonn

Mark was excellent, could not have looked after us any better! Thank him very much from us all. Will use your service again.

1st September 2018


Hi Sam

We survived! Thank you SO much for all your logistical support in the planning stages, and thank you to your lovely drivers for being so professional and punctual. All went very well!

Thanks again and hope to work with you again 🙂

Best wishes,

17th & 18th August 2018

The Organ Club

As I was the Treasurer when the deposit was paid for the coach and acted as ‘tour guide’ last Saturday, I thought I would drop you a line to say thanks to Sean for driving us so well down some very ‘narrow’ roads (because of the cars parked on both sides) and for being very attentive in looking after our well-being when we were getting on board and alighting. We had an excellent day and Sean got us all back to Broadstairs station in good time for the trains to home. Many thanks and best wishes to you and your firm for the future.

18th August 2018

St Alphege Church Seasalter

Thank you for providing the coach for our recent trip to Taunton.
Everything went well and I wish to express our particular thanks to our two drivers, Shaun and Pete. They were extremely helpful, courteous and friendly  and a credit to your

14th August 2018

Marion Gilbert

Great Day good Driver and very good coach We would rate Initial Enquiry,Office Vehicle
Coach ,Pick Up,Driver Company all at 5 and would recommend you to others.

7th August 2018

Pegasus Play Scheme

Final Day Yesterday of our activities. Grateful to Regent Coaches for looking after us so well and keeping us safe.

August 2018

Marc wing

From booking to getting of the coach the service was fantastic. Our driver couldn’t have been more helpful. Everyone said that they had a great day.

12th August 2018

Embassy Summer School

As our last student has departed off campus and our summer school has ended, I just want to say a big thank you for working with Embassy and mainly me over the summer. I know I’ve been a pain with cancellation, time changed, etc but you’ve helped in every way possible to help me organise transport for the students. I cannot thank you enough for everything.
Again I just want to say a massive thank you to yourself and everyone in the office for the organisation side of the excursion, along with all the drivers. Everyone has been lovely and it’s been a pleasure to work with them all over summer.
Caitlin Byrne
Excursion Manager

36 Service Bus

I would just like to thank the young man who drove the 36 bus from Herne Bay to Queen Elizabeth Hospital on Saturday 7th July. The bus was full, 2 push chairs, 4 shopping trolleys and one very large walk/sit on aid. All the makings for a riot as wheels etc jammed! but no, the driver left his cab, lifted a trolley, pushed a push chair and in two minutes everything sorted. Everyone smiling and off we went, magic! He was an excellent driver, polite, cheerful, respectful and that means a lot. Thank you young man. I know everyone on that bus felt the same as me, you made me day.

Mrs Goldsmith

542 Bus Service

I should like to thank you for your prompt attention yesterday when unfortunately  Barry’s bus broke down on the Sandwich bypass and a replacement bus had to be sent to pick up the stranded customers in the town.  I have not been using your bus service very long but always find the drivers very friendly and helpful.  I hope Barry got back home OK.  Thank you.

Michael Kemp